BOC Bank is reminding customers to remain vigilant as cybercriminals continue targeting individuals and businesses through email, text messages, phone calls, and fraudulent websites.

Scammers may attempt to:

• Impersonate the bank or trusted companies
• Request online banking credentials
• Ask for one-time passcodes or MFA verification codes
• Direct customers to fake websites
• Request wire transfers or payment changes

BOC Bank will never ask for your password or security codes by email, text message, or unsolicited phone call.

To help protect yourself:

• Verify unexpected requests before taking action.
• Do not click links from unknown sources.
• Enable multi-factor authentication whenever available.
• Monitor your accounts regularly for unauthorized activity.
• Contact the bank immediately if you believe your information has been compromised.

If you receive a suspicious message claiming to be from BOC Bank, please contact us directly using a phone number listed on our website.

When in doubt, stop and verify. A few moments of caution can prevent significant financial loss.